We chose Richmond for our U.S. headquarters because of simple cost-benefit economics. The talent pool is plentiful across our many functional business areas, including customer service, claims handling, IT, accounting, marketing, sales, compliance, and insurance operations, as well as call center operations. Because of the region’s reasonable cost of living, the financial economics of recruiting, rewarding, and retaining this talent are not only attractive in the short-term, but aligned with our business’s long-term aspirations.

Kevin Chidwick Former CEO, Elephant Auto Insurance